AI Help Centre FAQ: Answers From Approved Sources
Your help centre should answer the questions customers actually ask, in language they understand. Feed AI an approved source set and anonymized question themes. Draft short answers that distinguish known product behavior from account-specific support, with an owner and revision date for each article.
Download the task worksheet
The brief fields, prompt and review checklist in one editable Markdown file. No account is needed to download it.
Blank planning worksheet with an illustrative example. AI generation is a separate account action.
No. The Markdown worksheet is a free planning file. Brainbaby generation, editing, model usage and exports follow the current account plan, job quote and feature availability.
Prepare these inputs
01
Collect recurring support questions as anonymized themes. Remove ticket identifiers, account data and private conversations unless use is authorized.
02
Provide current approved product steps, plan limits and policy links. Date the source set and mark answers not yet documented.
03
Define support channels, escalation rules and the person responsible for maintaining each answer. Confirm which screenshots can be published.
A prompt you can adapt
Prompt
Create a help centre FAQ from [approved sources and question themes]. For each question give a direct answer, numbered steps where needed, prerequisites, source reference and escalation path. Mark unsupported policy details as needing approval. Do not invent refunds, free credits or account-specific entitlement. Include an article owner and review date field.
Worked example — illustrative, not a customer result
Illustrative question: ‘Why can’t I export my file?’ The answer first checks the current workspace state and supported export option. It asks the customer to contact the approved support channel with a non-sensitive error description if the issue persists. It does not claim every plan includes every export or ask the customer to send a password.
Acceptance checks before delivery
01
Can each answer be traced to a current product source or approved policy?
02
Are account-specific decisions and undocumented terms clearly routed to support rather than guessed?
03
Can someone follow the steps and find the next action without exposing private information?
A mistake to avoid
Do not publish an AI-generated refund policy or usage limit just to fill an FAQ gap. Assign the missing decision to the product or policy owner and update the answer after approval.
From the brief to a usable deliverable
Start by pasting the brief into chat and ask for missing information before a draft. Keep source facts, assumptions and open questions separate. Review the draft, then move approved material into the relevant workspace. A well-written answer is a starting point; inspect the actual document, slide, image, video or code before handing it over. Signing in preserves the workspace destination linked from this guide; it does not submit a paid generation automatically.
For work across India and Pakistan, write instructions in the language you use comfortably, then specify the delivery language. Confirm names, Indian or Pakistani numbering conventions, currency, date format and the client’s time zone. Hindi and Urdu versions of this guide are available below; page translation does not mean every signed-in app screen is translated.
Free chat has usage limits. New accounts do not receive free image-generation or image-editing attempts. Media uses the applicable image or video balance and the price shown for the selected job; the balances are separate. Builder work follows current plan usage. Check the live plan and checkout before buying; this guide does not promise a fixed INR or PKR price, local payment-method support or unlimited output.
Remove passwords, bank details and unrelated personal information before uploading material. Only share files and client data you are allowed to use. AI can omit context or invent details; approval and publication stay with you.
Before you start
Does this guide guarantee a client-ready result?
No. It provides a task brief, an illustrative example and acceptance checks. Verify source facts and the actual exported result. Paid access does not guarantee accuracy, acceptance, search rankings or client revenue.
Is the worksheet the same as free AI generation?
No. The Markdown worksheet is a free planning file. Brainbaby generation, editing, model usage and exports follow the current account plan, job quote and feature availability.