# AI WordPress Maintenance Proposal: Define the Retainer

A recurring WordPress client can be valuable, but ‘monthly maintenance’ often hides different expectations. Use Brainbaby to turn your actual service into a clear retainer: what you check, when you respond, which changes need approval and which incidents are separate projects.

## Your brief

1. Inventory the site count, hosting responsibility, critical plugins and any staging environment. Note what you have actually inspected; do not label a site secure from a screenshot.

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2. Write your real service window and capacity. Distinguish acknowledgement time, investigation time and resolution; they are not interchangeable guarantees.

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3. Define backup ownership, restore approval, plugin-license responsibility and a separate process for redesigns or security incidents. Supply only redacted system details.

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## Prompt

Write a WordPress maintenance proposal for [site count] sites using these actual services: [list]. Cover update review, backup verification, staging checks, reporting, support hours and approval before restoration. Separate response targets from guaranteed resolution. Exclude unapproved redesigns, hosting charges and security recovery unless listed. Add a monthly evidence report template. Leave prices and dates blank where not supplied.

## Illustrative example

Illustrative scope: one brochure site, a staging copy and a monthly content allowance approved separately. The report records update versions, whether a backup was checked and any unresolved warnings. A failed update triggers staging investigation and an owner decision; it does not authorize an immediate production restore. If the client later asks for a booking system, the proposal treats that as a change request rather than routine maintenance.

## Acceptance checks

- [ ] Does the document distinguish a response target from an uptime or resolution guarantee?
- [ ] Can the client identify included checks, content changes, excluded incidents and charges paid directly to other vendors?
- [ ] Is the report based on actual dated evidence, with permission required for a restore or live change?

Avoid AI-generated claims such as ‘100% secure’ or ‘all issues fixed within an hour.’ If you cannot measure or deliver a service commitment, rewrite it as a bounded process and state what happens when an issue needs specialist investigation.

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Brainbaby · https://brainbaby.ai/blog/ai-wordpress-maintenance-proposal

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